Privacy Policy

Last updated: August 19, 2026

CrisisReady ("CrisisReady," "we," "us," or "our") operates the CrisisReady website and delivers in-person family emergency-preparedness workshops. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By registering for a workshop, submitting a form on this website, or otherwise providing us with your information, you agree to the practices described below.

1. Information We Collect

We collect only the personal information necessary to register you for our workshops, respond to your enquiries, and communicate with you about upcoming events. Depending on how you interact with us, this may include:

• Contact details such as your name, email address, and phone number

• Household information you provide during registration (for example, the number of family members attending)

• Messages you send us through our Contact form, including any details you choose to share about your question

• Payment information processed at checkout (collected and processed securely by our third-party payment processor; CrisisReady does not store full payment card numbers)

• Basic technical information such as browser type and general usage data, collected automatically when you visit our website

2. How We Use Your Information

We use the information we collect to:

• Process your workshop registration and confirm your spot

• Send you event reminders, location details, and any updates about your session

• Respond to questions submitted through our Contact form

• Communicate with you about future workshops, provided you have not opted out

• Maintain accurate business, financial, and attendance records

• Improve our website and workshop offerings

3. Cookies and Website Analytics

Our website may use cookies and similar technologies to help it function properly and to understand how visitors use our site. This information is used only in aggregate to improve the browsing experience and is not used to personally identify you. You can adjust your browser settings to limit or block cookies; doing so may affect some features of the site.

4. Third-Party Services

We work with a small number of trusted third parties to operate our website and workshops, including our website and course platform provider, payment processor, and email communication tools. These providers only receive the information necessary to perform their services and are not permitted to use your information for their own marketing purposes.

We do not sell or rent your personal information to anyone, for any purpose.

5. Where Your Information Is Stored

Your information is stored securely in Canada and is used only by CrisisReady for the purposes described in this policy. We take reasonable administrative and technical precautions to protect your information from loss, misuse, and unauthorized access.

6. How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including maintaining reasonable business and tax records, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

You can request access to, or correction of, your personal information at any time by contacting us using the details below. You may also ask us to remove your information from our mailing list or delete your contact record, subject to any legal or record-keeping obligations we may have. We will respond to reasonable requests within a reasonable timeframe.

8. Children's Privacy

Our workshops are family-oriented and household registrations may include children as attendees; however, our website is intended for use by adults who register on behalf of their household. We do not knowingly collect personal information directly from children online. If you believe a child has provided us with personal information without appropriate parental involvement, please contact us so we can address it.

9. Governing Law

This policy is intended to comply with the Personal Information Protection Act (PIPA) of British Columbia, Canada, and applicable Canadian privacy law.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The "Last updated" date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

• General enquiries: info@onelook.ca

• Workshop and registration enquiries: info@onelook.ca

• Business hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. Pacific Time